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LTS Software Distribution Channels

  • Virtualized Software -- LUapps, a Citrix virtualization system, makes the largest number of packages directly available to the widest array of devices. 
  • Software Downloads --  The web pages at Lehigh University Install Software include vendor media files and scripted installers for the largest set of available software.
  • High Performance Computing Clusters -- Lehigh's Research Computing Team maintains the 'Sol' high-performance computing cluster, which runs programs for extended computation, and is available to users with HPC accounts.
  • Departmental Classrooms and Laboratory Systems -- Individual departments at the university also deploy special use software to computer labs they maintain.
  • Interactive Web Servers -- Most campus-wide institutional software such as Banner, Confluence, Course Site, Panopto, etc. is provided via the web on both locally and remotely hosted servers.
  • Branded Apps on Major Platform Suppliers -- LTS also works with outside vendors to produce and distribute customized apps such as HawkWatch and LehighU Live on the Google Play and Apple App stores.

LTS maintains the licensing and payments for software, and arranges for distribution as practical and appropriate. In order to allocate funds responsibly, facilitate distribution via appropriate channels, as well as to verify correct operation of the software, LTS must maintain communication with the users of the software, which begins with a software request.

Software Acquisition Requests and Procedure

A Software Acquisition Request must be completed by a Faculty or Staff member (though the LTS Help request system) that meets the following requirements:

LUapps Requests:

  • Faculty and Staff who request software to be installed on LUapps should request the software 2 months prior to the desired deployment date by submitting a Software Acquisition Request . Before requesting software, or LUapps requests, please refer to the LUapps software list to see if it is available

Classrooms / Public Sites:

  • Due to the complexity of volume purchasing, licensing and distribution, LTS requires significant advance notice for changes to available software. Deadline for Spring Semester Software: October 15, Fall Semester: April 15.

Personally or Departmentally Licensed Software:

  • Faculty who have personally-licensed software that they wish to make available for use at LTS public computing facilities must submit a request adhering to the time table for public computing sites. A copy of the software license and proof of purchase must be supplied with the request.

Academic Software Purchase Requests

  • Faculty who request to purchase software used for academic purposes must fill out the Software Acquisition Request and supply the required information such as faculty name, department, the reason for the request, initial costs, annual maintenance costs, departmental contribution etc.
  • Software to be used with a course. The cost of the associated software is examined along with the number of students in the course to determine if funding is appropriate.
  • Software needed by faculty to develop course materials. The requested software must have some application to a specific course.
  • Software needed by faculty for specific research applications. These requests are examined in relation to possible funding through other sources before approval is granted. Software requests from funded research projects have very low priority.

Administrative Software Requests

  • Faculty or staff who request to purchase software used for administrative purposes must fill out the Software Acquisition Request and supply the required information such as staff/faculty name, department, the reason for the request, initial costs, annual maintenance costs, departmental contribution etc. The ISSC Software Acquisition Process for Administrative software purchases

Questions about software acquisition and distribution can be directed to the Assistant Director for Computing and Distributed Support Services.  For technical questions relating to a specific piece of software, please refer to the Consultant Software Specialties List and contact the appropriate Computing Consultant.

Software Upgrades

All software upgrades will take place between Fall and Spring semesters and during the Summer.  A notice will be sent to Faculty mid-semester listing the software packages that will be upgraded during the upcoming break. This is the opportunity for faculty to validate that the correct software versions will be available for the upcoming semester. Older versions of the software will still be available for download for local installs at Lehigh University Install Software (LUIS). LUIS will maintain the newest version of software as well as one older version

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