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Update 1:57PM: The issue affecting HawkWatch COVID-19 self-assessments for some users has been resolved.  If you have any questions, please contact the LTS Help Desk at (610) 758-4357 or email at helpdesk@lehigh.edu.

First report: Mon., Oct 19, 12:30PM We are investigating an issue where some users are unable to initiate their COVID-19 self-assessments on the HawkWatch app. The issue affects only those users who are prompted for their username and password when launching the self-assessment. Please check back here for updates.

 

Most recent issue and resolution....

Issue reported Friday Oct. 16, 4pm ECRPTP not current, reported resolved Oct 19 2020, 09:20. Ellucian has indicated that the ECRPTP database has been restored and is current. Desktop Finance is now available and current.

 

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