LUapps Powered by AWS

Scroll down below the FAQs to select a LUapps environment to use...

What is LUapps powered by AWS and what software is available?

LUapps powered by AWS uses Amazon's AppStream to provide Lehigh students, faculty, and staff with virtualized software for academic and administrative productivity. The available on-demand environments provide an enhanced user-experience right from within the web browser. To determine which environment best fits your needs and/or runs the software you wish to use, see our full listing below.

How do I open and save my files?

From within these environments, you can easily access Dropbox and Google Drive files by using Kumo via the Kumo Setup Instructions. Google Drive files can alternatively be accessed by clicking on "My Files" in the AppStream toolbar, selecting "Add Storage," and then logging into your Lehigh University Google Account. For best performance, save/copy/load the files you are working on to Desktop. Then, when you are finished working, move those files to a permanent storage location. Be aware that files are NOT SAVED within LUapps and are deleted as soon the session is disconnected. It is imperative that you transfer your saved files elsewhere before you end your session.

What if I get a "no streaming resources are available" message?

If upon sign-in you see the message "no streaming resources are available for your session," it means that at the time you tried to sign in, all available AWS sessions were currently in use by other users. This is the equivalent of walking into a physical computer lab and finding all computers currently in-use. AWS will be aware of your attempt to sign in, and will begin preparing additional resources, a process that takes 15-20 minutes. Wait patiently and then click RETRY. Faculty are strongly encouraged to contact LTS in advance if a large group of students will need simultaneous access to LUapps for a lab, class, etc. This will allow sufficient resources to be provisioned in advance and best improve the student experience.

How do I print from within LUapps?

Within your application, print your output to the printer named "DCV Printer". This will cause a new web browser tab to open on your local computer from which you can print normally from.

How can I make the desktop bigger / have full-screen?

Many users will prefer to use programs on AppStream in "Full Screen" mode. However, if the user enters full-screen mode by clicking the corresponding symbol on the AppStream Toolbar, then the "Esc" key will exit out of full-screen mode. This may be undesirable as the "Esc" key is commonly used in different programs. There are workarounds for this for users on both Windows and Mac computers.

Windows: Enter full-screen mode using the button on the AppStream toolbar, then exit using the "F11" key instead of "Esc". Hitting "F11" a second time will then bring the window back to full-screen, but "Esc" will not exit this view. The AppStream toolbar will remain at the top of the window, but the browser UI will be hidden.

Mac: Use the green "Maximize" button to enter full-screen mode. The AppStream toolbar will remain at the top of the window, but "Esc" will not exit full-screen mode.