Below is a collection of frequently asked questions regarding the computer purchasing process at Lehigh. Users are directed to Unimarket for all Apple and Lenovo purchases. Dell purchases are currently being ordered through Dell Premier (the old way). The transition to CDWG for Dell is estimated to take place around September 1, 2024
Before you can begin the computer purchase process you first need to enroll in Unimarket. You will be asked information that will create a DocuSign form that will need to be approved by your supervisor. There are two types of Unimarket accounts: Browser and Buyer. A Browser can create a computer configuration and then add it to the shopping cart and reassign the cart to a Buyer who can initiate a purchase (most users will be requesting Browser access). A Buyer can create a configuration and also initiate the purchasing process by creating a Requisition (A Buyer needs to have signature authority for University indexes).
If you do not see an Apple bundle, you may access the entire CDW-G catalog by selecting "Hardware" (at the top of the screen) and then "Computers" and the menu option you would like to see (such as "Laptops"). Then select the filter "E&I CNR01439 Lehigh University Apple" You may then further define the filter parameters to list to computers with the configuration range you specify. If you can't find what you need, you may reach out to:
Geoffrey Mckay
CDW-G Account Representative
866-822-6527
lehigh@cdwg.com
Lehigh orders a substantial number of computers from Dell and we need to make sure to transition users to CDWG slowly. Therefore, the Dell premier webpages will stay active until we are confident that most users are going through CDWG. You can however, order through either channel at this point since the pricing will be similar.
There are two ways you can view similar items if something is backordered. If you are on the page where the backordered bundle is listed, simply scroll to the bottom of the page and you will see "Similar Items Available Now." There will be a list of similar bundles available. If you want to view the entire Apple catalog, you can do an advanced search by following these steps. You may access the entire Apple CDW-G catalog by selecting "Hardware" (at the top of the screen) and then "Computers" and the menu option you would like to see (such as "Laptops"). Then select the filter "E&I CNR01439 Lehigh University Apple." You may then further define the filter parameters to list to computers with the configuration range you specify. If you can't find what you need, you may reach out to:
Geoffrey Mckay
CDW-G Account Representative
866-822-6527
geoffrey.mckay@cdwg.com
If you can't find a configuration that meets your needs, you need to first reach out to Geoffrey McKay from CDWG to see if he can find what you need or suggest alternatives. You may also reach out to your LTS computing consultant is discuss your needs to see if other alternative configurations will work.
Geoffrey Mckay
CDW-G Account Representative
866-822-6527
lehigh@cdwg.com