User menu

Menu

Main menu

Unified Communications (VoIP)

Service Categories: 
Service Audience: 

Lehigh University Unified Communications

Unified Communications extends the traditional phone and voice mail concept and provides a variety of other services and features beyond making and receiving phone calls. These include unified messaging (voicemail integration with email), instant messaging, video conferencing, fax services and call center.

ucpictransparent.png

Project Information

Upcoming Overview Sessions

  • Friday 8/31/18, 2pm, EW Fairchild Martindale Computing Center, rm 292

 

Unified Communications FAQs

Migration FAQ

General FAQ

Quick Start Phone Guides

Cisco 7841
7841.jpg
  • Two line keys and two session buttons
  • Dedicated fixed keys for voice mail, hold, transfer and conference features
  • Context-sensitive softkeys
  • Wideband for enhanced audio clarity is supported with handset, full duplex speaker, or a headset with dedicated jack

LTS Cisco 7841 Guide

Cisco IP Phone 7841 Data Sheet

Cisco IP Phone 7841 User Guide

Cisco IP Phone 7841 Cheat Sheet

*Not all features may be enabled at Lehigh University

Cisco 8841
8841.jpg
  • Five line keys and five session buttons
  • Dedicated fixed keys for voice mail, hold, transfer and conference features
  • Context-sensitive softkeys
  • Wideband for enhanced audio clarity is supported with handset, full duplex speaker, or a headset with dedicated jack
  • High resolution five-inch color display

LTS Cisco 8841 Guide

Cisco IP Phone 8841 Data Sheet

Cisco IP Phone 8841 User Guide

Cisco IP Phone 8841 Cheat Sheet

*Not all features may be enabled at Lehigh University

Cisco 8851 w/Key Expansion Module
8851kem.jpg
  • Twenty-two line keys and five session buttons with expansion module (five line keys without it)
  • Dedicated fixed keys for voice mail, hold, transfer and conference features
  • Context-sensitive softkeys
  • Wideband for enhanced audio clarity is supported with handset, full duplex speaker, or a headset with dedicated jack
  • High resolution five-inch color display
  • Bluetooth for mobile phone call transfers

LTS Cisco 8851 with Expansion Guide

Cisco IP Phone 8851 Data Sheet

Cisco IP Phone 8851 User Guide

Cisco IP Phone 8851 Cheat Sheet

*Not all features may be enabled at Lehigh University

Video Tutorials

Cisco 7841

Cisco 8841/8851

Voice Mail Guides

Cisco Unity Voice Mail

Cisco Unity Voice Mail Menus and Shortcuts

Phone Setup Instructions

Cisco 7841 Phone Setup Guide

Cisco 8841 and 8851 Phone Setup Guide

Other Information

Telephone Dialing Instructions