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Uninstall Malwarebytes Managed Client software (Windows 10)

Malwarebytes Managed Client provides active, centrally-managed anti-malware protection to Lehigh-owned faculty and staff PCs and Macs. In response to a faulty automatic update issued by the vendor on January 27, 2018, some users experienced a loss of network connectivity and it may be necessary to temporarily uninstall Malwarebytes to restore it. Follow these steps to uninstall the program.

Step Number: 
1
Action: 

Click the Windows Start button (lower left of screen), then the gear icon (Settings), then click Apps.

Locate and select Malwarebytes' Managed Client in the list of applications.

Screenshot: 
windows apps and features
Step Number: 
2
Action: 

Click Uninstall to begin.

Click Uninstall again when prompted to confirm the uninstall process.

Screenshot: 
start uninstalling malwarebytes
Step Number: 
3
Action: 

Be sure to approve the uninstallation. Check your task bar for a blinking shield - you may need to click on it to bring it to the front.

Wait while the software is uninstalled.

Screenshot: 
wait while uninstalling
Step Number: 
4
Action: 

You may or may not receive a confirmation that the software is uninstalled.

However, once the icon shown at right is removed from the notification area (lower right of screen), you can consider it uninstalled.

Reboot your computer.

Screenshot: 
Audience: 

For additional help, please contact the LTS Help Desk at 610-758-4357 or helpdesk@lehigh.edu