The following instructions should be used when you have forgotten your Office 365 account password and need to request a new one. If you simply need to reset your current password, you can do so after logging into your 365 account, going to the top of the page, clicking Settings > Office 365 settings, then selecting the Password tab to change your current password.
IMPORTANT: Your Office 365 account password is NOT the same as your regular Lehigh password. Changing your Lehigh password will not affect your Office 365 account credentials.
Using your web browser (such as Chrome, Firefox, or Internet Explorer), go to the LTS Special Computing Accounts page. Read the policies then click the blue "Start Special Account Request Process" button. Enter your Lehigh credentials when prompted.
Look for an email in your inbox from firstname.lastname@example.org with the subject "Lehigh Office 365 password reset". It will contain your temporary 365 password along with instructions for accessing your new account.
In your web browser, navigate to https://login.microsoftonline.com/ where you will sign in with your full Lehigh email address and the temporary password you were given in the email.
Library & Technology Services
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