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LTS Public Site Podium PC Audio Output Troubleshooting

If the computers audio isn't coming out from the room speakers, follow the instructions below to configure it.

Step Number: 
1
Action: 

Right-click on the speaker icon in the lower right tool bar.

Screenshot: 
taskbar sound icon
Step Number: 
2
Action: 

Left-click on 'Playback Devices'

Screenshot: 
Left click playback devices
Step Number: 
3
Action: 

Right-click on 'Speaker/Headphone', then left-click on 'Test.'

Screenshot: 
Right click on Speaker/Headphone, then left click test.
Step Number: 
4
Action: 

You will see a green audio level on the right side of the window corresponding with the selected output. If the system audio is being fed to the 'PC Speakers / Headphones' output, you will hear audio from the room sound system. There should be a green check next to the Speaker/Headphone icon to show they are set as default. If no audio is heard, continue to the next step.

Screenshot: 
listen for sound from room speakers
Step Number: 
5
Action: 
Right-click on the digital audio entry, either “HDMI” or “Crestron 420”, and then left-click on 'Enable'. If the 'Enable' option is grayed-out, this selection is already enabled. 
 
Screenshot: 
Right click digital audio. This may read “HDMI” or “Crestron 420”  Left click on enable. If “Enable” option is grayed out. Selection is already enabled.
Step Number: 
6
Action: 

Right-click on the digital audio source, either “HDMI” or "Crestron 420”, and then left-click on 'Test'.

Screenshot: 
Right click digital audio. “HDMI” or Crestron 420”  - Left click on test.
Step Number: 
7
Action: 

You should see a green audio level on the right-hand side of the window. If the system audio is being fed from the PC HDMI cable you will hear audio in the room sound system. 

Screenshot: 
You will see a green audio level. If the system audio is being fed by the PC HDMI cable you will hear audio in the room sound system.
Step Number: 
8
Action: 

Right-click the digital audio entry, either “HDMI” or "Crestron 420”, and then left-click on 'Set as Default

Screenshot: 
Right click digital audio. “HDMI” or Crestron 420” Left click on Set as Default
Platform: 

For additional help, please contact the LTS Help Desk at 610-758-4357 or helpdesk@lehigh.edu