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Configure Wireless on Windows (Win 7,8 and 10)

Below are instructions for configuring wireless settings for the lehigh network on machines running Windows 7, Windows 8 and Windows 10. The screenshots below are from a Windows 7 computer. The steps for setting up wireless are the same for all versions, but menus and settings will look slightly different on Windows 8/10 computers. In order to successfully complete configuration you need to be in a location that provides access to the network(s) you are trying to connect to. The first 5 steps cover the simplest and most common method to the connect to Lehigh wireless. The steps after 5 cover an alternate method for connecting in the event that the common method does not work If you run into problems, check out the wireless FAQ which answers the vast majority of typical issues in a very user-friendly interface. If after reviewing the FAQ you continue to have problems contact the help desk in person in the EWFM library or by phone at 610.758.HELP(4357). Please note: Some computers have physical toggle switches to turn the wireless radio on or off. Your wireless radio must be turned on in order to complete any of the steps below.

Step Number: 
1
Action: 

Click on the wireless icon located on the Windows taskbar and view networks.

Screenshot: 
Click Wireless icon
Step Number: 
2
Action: 

Choose lehigh and click the Connect button.

Screenshot: 
Click connect
Step Number: 
3
Action: 

Enter your Lehigh userID(abc123) and password into their respective fields and click OK.

Screenshot: 
Enter creds
Step Number: 
4
Action: 

When prompted with an alert regarding validation of server credentials, click Connect.

Screenshot: 
Security alert
Step Number: 
5
Action: 

To verify successful connection, click the wireless icon on the Windows taskbar again. If successfully connected, you will see Connected appear next to the lehigh wireless network.

Screenshot: 
Successful connection
Step Number: 
1
Action: 

Alternate Instructions - If the instructions above are not successful, please use the following set of instructions: Right-click the wireless networks icon located on the Windows taskbar and select Open Network and Sharing Center.

Screenshot: 
Open center
Step Number: 
2
Action: 

Once the Network and Sharing Center window appears, click Manage Wireless Networks in the left column menu.

Screenshot: 
manage wireless
Step Number: 
3
Action: 

First, check for any existing profiles for the lehigh wireless network. Any existing lehigh profiles will need to be removed. For instructions on removing old/existing profiles, please see the Removing Old/Existing Profiles or Credentials section below.

If there are no existing lehigh profiles, click Add.

Screenshot: 
Add WiFi
Step Number: 
4
Action: 

When the Manually connect to a wireless network window appears, enter lehigh for Network name and select WPA2-Enterprise for Security type. Leave all the other options/fields as they are. Click Next.

Screenshot: 
Network name
Step Number: 
5
Action: 

Despite the message reading Successfully added lehigh, you still need to specify additional settings in order to successfully connect. Click Change connection settings.

Screenshot: 
Change settings
Step Number: 
6
Action: 

When the lehigh Wireless Network Properties window appears, leave all the options under the Connection tab unchanged. Click the Security tab.

Screenshot: 
Connection Tab
Step Number: 
7
Action: 

Under the Security tab, Choose a network authentication method should be set to Microsoft Protected EAP (PEAP). Once that is set, click Settings.

Screenshot: 
Security tab
Step Number: 
8
Action: 

When the Protected EAP Properties window appears, Validate Server Certificate should not be checked. Select Authentication Method should already be set to Secured password (EAP-MSCHAP v2). Once that is set, click Configure.

Screenshot: 
Validate server
Step Number: 
9
Action: 

Make sure that Automatically use my Windows logon name and password... is not checked. Then click OK to close the EAP MSCHAPv2 Properties window. Click OK to close the Protected EAP Properties window.

Screenshot: 
Win credentials
Step Number: 
10
Action: 

You should be back to the lehigh Wireless Network Properties window. Click Advanced Settings.

Screenshot: 
Security Advanced
Step Number: 
11
Action: 

When the Advanced settings window appears, make sure you are on the 802.1X settings tab (this should be the default). Make sure Specify authentication mode is checked. Once checked, this will activate the drop down menu from which you should select User Authentication. It is imperative that you select User Authentication and not any of the other variations within the drop down menu. Then, click OK to close the Advanced settings window. Click OK to close the lehigh Wireless Network Properties window.

Screenshot: 
Click Open Center
Step Number: 
12
Action: 

If the settings discussed above are all correct, you will see an info bubble appear on your screen reading Additional information is needed to connect lehigh. Click anywhere on the info bubble.

Screenshot: 
Additional info
Step Number: 
13
Action: 

You will be prompted for your Lehigh credentials. Enter your Lehigh userID(abc123) and password into their respective fields and click OK.

Screenshot: 
Enter credentials
Step Number: 
14
Action: 

To verify successful connection, click the wireless icon on the Windows taskbar again. If successfully connected, you will see Connected appear next to the lehigh wireless network.

Screenshot: 
Success

For additional help, please contact the LTS Help Desk at 610-758-4357 or helpdesk@lehigh.edu