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Unified Communications (VoIP) Migration Status

Services: 

As LTS progresses through the migration to Cisco Unified Communication, this page will provide information on building or department moves as well as planned feature enhancements.

Deployment is in progress

Timeline through October 2018

Date Building/Department/Feature Status
October Sinclair Laboratory Complete
October LTS Client Services Liaisons Complete
November Lewis Lab Complete
November Whitaker Lab Complete
November STEPS Complete
November Williams Hall Complete
November Facilities Services Complete
November Mudd Building Complete
December Coxe Hall Complete
December Maginnes Hall Complete
January Rathbone Hall Complete
January Transportation Services Complete
February Imbt Lab Complete
February 3rd and New, Human Resources and Controller Complete
February Mohler Lab Complete
March 3rd and New, Advancement Complete
March University Police Complete
April Chandler Ullmann Hall - Psychology Complete
May Wilbur Annex Complete
May Wilbur Powerhouse Complete
May Access Control Complete
June Drown Hall Complete
June Flatiron - University Communications and Public Affairs Complete
June University Center Complete
July Jordan Hall Complete
July Dialogue Center Complete
July Small Business Development Center Complete
July Sherman Fairchild Lab Complete
July Building C, Art, Architecture and Design Complete
July Fritz Lab Complete
July Lamberton Hall Complete
August Athletics (all facilities) Complete
August Rauch Business Center Complete
August Office of Research, 526 Brodhead Avenue Complete
August Budget Office, 618 Brodhead Avenue Complete
August Risk Management and Environmental Health and Safety, 616 Brodhead Avenue Complete
September Parking Services Complete
September Packard Lab Complete
October Coppee Hall Complete
October Alumni Building(except Admissions) Complete
October Barnett House Complete
October Johnson Hall Scheduled for 10/23
November Zoellner Arts Center Scheduled for 11/13
November 203 East Packer Avenue Scheduled for 11/13
TBD West Side/Brodhead Avenue buildings Most complete, some still reviewing
TBD Iacocca Hall Department review in progress
TBD Building J Department review in progress
TBD Sayre Observatory Department review being prepared
TBD Newman Center Department review being prepared
TBD Christmas Saucon Department review being prepared
TBD Philosophy Building Department review being prepared


 

Migration Process

Several weeks in advance

LTS will reach out to department heads and managers several weeks in advance of the planned migration. We will ask that you identify a designated coordinator for your department to work with us to review phone models and features and sign off final approval of both. We expect this process to be quick and smooth since most departments participated in an overall telephone line audit starting in late 2016.

2-3 days prior to cutover

Just prior to the migration date, LTS will deliver phones to the designated department coordinator, who will distribute them to end users.

On the migration date

End users will follow step by step instructions to plug their new phones into a network connection, and notify LTS when this is complete. LTS will then perform the software changes required to move the extension from the old system to the new, and will place a test call to verify successful migration. Cisco 7841 Phone Setup Guide Cisco 8841 and 8851 Phone Setup Guide

After the migration date

LTS will collect the old phones from the department coordinator for recycling.

Audience: 

For additional help, please contact the LTS Help Desk at 610-758-4357 or helpdesk@lehigh.edu