User menu

Menu

Main menu

Unified Communications (VoIP) Migration Status

Services: 

As LTS progresses through the migration to Cisco Unified Communication, this page will provide information on building or department moves as well as planned feature enhancements.

Deployment is in progress

Timeline through June 2018

Date Building/Department/Feature Status
October Sinclair Laboratory Complete
October LTS Client Services Liaisons Complete
November Lewis Lab Complete
November Whitaker Lab Complete
November STEPS Complete
November Williams Hall Complete
November Facilities Services Complete
November Mudd Building Complete
December Coxe Hall Complete
December Maginnes Hall Complete
January Rathbone Hall Complete
January Transportation Services Complete
February Imbt Lab Complete
February 3rd and New, Human Resources and Controller Complete
February Mohler Lab Complete
March 3rd and New, Advancement Complete
March University Police Complete
April Chandler Ullmann Hall - Psychology Complete
May Wilbur Annex Complete
May Wilbur Powerhouse Complete
May Access Control Scheduled for 5/24/18
May Drown Hall Scheduled for 5/31/18
June Flatiron - University Communications and Public Affairs Scheduled for 6/12/18
June Sherman Fairchild Lab Department review in progress
June Rauch Business Center Department review in progress
June Athletics (all facilities) Department review in progress
June Packard Lab Department review in progress
June Fritz Lab Department review in progress
TBD Alumni Building Department review being prepared
TBD Iacocca Hall Department review being prepared


 

Migration Process

Several weeks in advance

LTS will reach out to department heads and managers several weeks in advance of the planned migration. We will ask that you identify a designated coordinator for your department to work with us to review phone models and features and sign off final approval of both. We expect this process to be quick and smooth since most departments participated in an overall telephone line audit starting in late 2016.

2-3 days prior to cutover

Just prior to the migration date, LTS will deliver phones to the designated department coordinator, who will distribute them to end users.

On the migration date

End users will follow step by step instructions to plug their new phones into a network connection, and notify LTS when this is complete. LTS will then perform the software changes required to move the extension from the old system to the new, and will place a test call to verify successful migration. Cisco 7841 Phone Setup Guide Cisco 8841 and 8851 Phone Setup Guide

After the migration date

LTS will collect the old phones from the department coordinator for recycling.

Audience: 

For additional help, please contact the LTS Help Desk at 610-758-4357 or helpdesk@lehigh.edu