Lehigh is pleased to introduce the first phase of the parent portal to parents of First Year Students. As the parent of a Lehigh First Year Student, you can open a parent portal account which provides you with access to news and events of interest to Lehigh parents. If your son or daughter authorizes your access, you can view their secure information such as financial and student records, class schedules, grades, in compliance with the Family Education Rights and Privacy Act (FERPA) and the E-signature Act of 2004. Lehigh has sent a letter to parents of first year students who could be identified --that is, parents who are named in the child's admissions application--with information about this service. If you did not receive this information, contact the Registrar's Office at 610.758.3200.
The letter from the Registrar's Office contains everything you need to get set up on the portal. This guide provides additional information about opening your computer account and setting up your credentials to use the portal. If you have problems or questions about the parent portal, you can also check out our Troubleshooting section.
Lehigh Identification Number (LIN) and PIN: The nine digit Lehigh identification number (LIN) begins with an "8" and functions as a unique ID (like the social security number) to confirm your identity. The LIN does not change. The PIN is a six digit combination of letters and numbers that is paired with the LIN. You use the LIN and PIN to open your Lehigh parent portal account. After your account is open you will seldom need to use your LIN/PIN. However, it is a good idea to retain the LIN/PIN in a secure place.
Username: The six character username (e.g., xyz123) is used to log into the parent portal. It is paired with a password that you assign and is different from the PIN (above). The username is usually six characters long, e.g., sek278, but some alumni may have a four character username.
Password: The password is different from the PIN (described above). When you open your account, you create a password. Passwords must follow certain rules (e.g., they must be between six and fifteen characters long). You are required to change your password every six months.
You will need:
2) At the next screen (Screen 2), set your security questions, following the instructions on the page. Type your answers carefully and remember them exactly. For example, if you type the answer “Chicago”, the system will accept “Chicago” or “chicago” as a correct answer but not “Chicago IL” or Chicago, Illinois”. Click the left button to continue.
3) At screen 3 (below), set a new PIN. The PIN is always paired with the LIN. NOTE: You will not use your LIN/PIN to access the portal. Click the left button to continue.
4) Select a password for your account in screen 4, and click on the left button. You will use the password to log into the portal, along with a username that you’ll be provided at the end of this process. Note that the password is case sensitive.
5) At the next screen (shown below, Screen 5), the system will process your information. DO NOT CLOSE THE PAGE until the process is complete. When the process is finished, your username will be displayed.
Click on the “Campus Portal” link (http://portal.lehigh.edu) to log in. You will use your USERNAME and PASSWORD to log into the portal. Keep your LIN and PIN in case you need them later (these credentials are used occasionally for administrative purposes).
My LIN and PIN do not work.
I tried too many times to log into the portal. I’m locked out!
System lockouts are temporary. Wait about ten minutes to try again.
My password does not work.
Open the web page www.lehigh.edu/forgot and enter your username. You’ll be prompted to answer the three security questions that you set. Once you correctly answer these questions, you can reset your password.
The system is not accepting my PIN/security questions/password.
Make sure you read the criteria for each credential (each has specifications for number of characters, etc.)
The system does not accept my security questions when I try to reset my password or PIN.
The answers to your security questions can be upper or lower case, and spaces and special characters such as dashes are ignored. HOWEVER, your answer must be character-for-character identical to what you originally typed. If you typed “daisy” for your original answer, the system will not accept “daisies.” If you cannot answer one of your questions, contact the Registrar’s office for assistance.
Please refer to the Parent Portal FAQ for answers to frequently asked questions.
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