Library and Technology Services provides leadership, expertise, innovation, and support to Lehigh’s faculty, students, and staff as we collaboratively educate students, conduct research, and disseminate scholarship. Our mission is to advance and support the research, teaching, learning, and administrative needs of the Lehigh community by providing world-class technical infrastructure; professional support for a broad range of hardware and software resources; leadership in academic innovation; and expertise in a broad range of fields, including pedagogy, library research and collection management, instructional technology, administrative support, digital scholarship, academic writing, web services, network and systems administration, cybersecurity, and research computing.
LTS is under the direction of the Vice Provost for Library and Technology Services. For a description of the organization, structure, and staff go to lts.lehigh.edu/about.
In addition to the service goals listed below, there are additional specific, measurable goals in place for each unit. LTS will make every effort to meet or exceed these service goals and will evaluate and update these standards continuously. Suggestions to improve this service statement may be submitted via the “Feedback” link that is available at the bottom of the LTS web pages. Other feedback on our services can be submitted to our LTS Feedback form or to any LTS staff member. .
Library & Technology Services' mission includes providing facilities and resources that are conducive to study and research at Lehigh. LTS is also committed to courteous, prompt, and accurate services. We follow these specific standards:
Client Services commits to the following specific standards:
Library & Technology Services' mission includes the provision of computing and communication systems to meet campus needs. LTS commits to the following specific standards:
Library Collections & Services commits to the following specific standards:
LTS commits to the following specific standards:
These service standards were first issued in the fall of 1997 in the form of a brochure. They were revised in early 2000 and submitted to the Provost's Advisory Council for Information Services. Content revision and editorial changes approved by ACIS on April 19, 2007.
The Lehigh University Library & Technology Services Standards above are associated with the following service policies:
Latest revision: 10/01/2018
Library & Technology Services
8A East Packer Ave,
Bethlehem, PA 18015
Lehigh University provides a leading-edge library and technology environment that enables flexibility, innovation, and effectiveness in all areas of the academic enterprise, including learning and the student experience, research, administration, community-building and outreach.
27 Memorial Drive West, Bethlehem, PA 18015