Lehigh and Google have negotiated contractual terms and conditions that protect the privacy and confidentiality of university student, faculty, and staff data in the Lehigh Google Apps suite of services. The contract ensures that we continue to own our data; that Google will not share this data; and that Google will not datamine for commercial purposes. Google will keep our data in perpetuity, delete it when requested, and will not display advertisements within the suite of Core Apps. For an explanation of Google’s privacy and security policies, see:
Under these terms, you can use Google Apps to conduct university activities that are aligned with your role at the university.
Lehigh classifies sensitive data into types and provides guidelines for safe handling of this data. The sections below discuss sensitive data and Google Apps. If you have questions, contact LTS security specialists at at email@example.com. Read these relevant policies:
Whether you use Lehigh Gmail or Lehigh's legacy mail, email is an unsecured medium for sharing sensitive information. Lehigh has enabled and enforced data encryption in transit for all email going to or being read via the Lehigh Google Apps service either by the Web browser (HTTPS) or via IMAP clients (SSL). However, the recipient’s email service may not retrieve the information via a secure channel. Think of email as communicating via postcard -- it offers little in the way of security or privacy.
The following paragraphs provide information about some common types, or classifications, of Lehigh data, and storage on Google Apps (e.g., Drive). Briefly though, these types of data should never be stored in Lehigh Google Apps or stored or transmitted via email, whether Gmail or Lehigh's legacy mail. To view detailed policies on handling of sensitive data, view the Classification of Data Tables.:
LTS can restore email that is lost or deleted. However, any document/file deleted from Google Apps cannot be restored by Google or Lehigh University. Data that is critical to the operations of the University should not be stored in Google Apps.
When selecting a data storage method, consider continuity of important data during staffing transitions, such as terminations, retirements, promotions, or transfers. Files that are important to the department should be stored on departmental accounts or on drives that are backed up and that can be maintained as individuals leave the university or leave positions in your department. When an individual leaves Lehigh, his/her computing account and the Google Apps account is locked and deleted, including files stored on Google Drive, Sites, Calendar information, etc. Plan for transferring ownership of files in the event that a staff member leaves.
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