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Cisco Unity Voice Mail Menus and Shortcuts

Main Menu and Shortcuts

While listening to the Main Menu, press: 

 

Action Key(S)
Hear new messages 1
Send a message 2
Review saved messages 3 1
Review deleted messages 3 2
Change setup messages 4
Change greetings 4 1
Turn alternate greetings on and off 4 1 2
Edit other greetings 4 1 3
Change message notification 4 2 1
Select full or brief menus 4 2 3
Change PIN 4 3 1
Change recorded name 4 3 2
Change call transfer 4 4
Switch between phone keypad and using voice commands 9

 

Send a Message Menu Shortcuts

After recording and addressing a message, press:

 

Action Key(S)
Send message #
Add name 9 1
Mark message urgent 1
Request return receipt 2
Mark message private 3
Set future delivery 4
Review recording 5
Re-record 6
Add to the message 7
Mark message secure 9 3

 

During Message Menu and Shortcuts

While listening to a message, press:

 

Action Key(S)
Restart message 1
Play message by number 1 2
Play previous message 1 4
Play next message 1 6
Save 2
Delete 3
Slow playback 4
Change volume 5
Fast playback 6
Rewind message 7
Pause or resume 8
Fast-forward 9
Fast-forward to end #
Restore as saved # 2
Reply # 4
Reply to all # 4 2
forward message # 5
Save or restore as new # 6
Send fax to fax machine for printing # 8
Play message properties # 9
Skip message, save as is # #
Cancel or backup *
Help 0

 

After Message Menu and Shortcuts

After listening to a message, press:

 

Action Key(S)
Replay message 1
Play message by number 1 2
Play previous message 1 4
Play next message 1 6
Save or restore as saved 2
Delete 3
Reply 4
Forward message 5
Save or restore as new 6
Rewind 7
Play message properties 9
Save as is #
Cancel or back up *
Help 0

 

Recording Menu

Use the following keys while you record messages, names, and greetings

 

Action Key(S)
Pause or resume 8
End a recording #

 

Audience: 

For additional help, please contact the LTS Help Desk at 610-758-4357 or helpdesk@lehigh.edu