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Podcasting

A podcast is an episodic program delivered via the Internet using an XML protocol called RSS. Podcast episodes can be audio files, video files, documents, or any combination of the three.

Camtasia (for Mac & PC)- http://www.techsmith.com/camtasia.html

Remote Connectivity - the Lehigh VPN

Since the Lehigh campus network is connected to the Internet, it is possible to connect to Lehigh systems using it.  However, to do so, for most systems, one must connect through a gateway server called a VPN.  A VPN is a network system that makes a secure connection between a client computer (or device) at a remote location (such as a personal machine at home or off-campus) and a protected, private network (such as Lehigh's campus network) over an otherwise insecure public network (such as the Internet).

Reporting and Data Requests

Banner Reporting Access

Some employees also need access to run reports from Banner by linking to Banner tables and/or views. Similar to user classes, Banner reporting roles include the tables needed for reporting from a functional area. The same procedure as above is followed to request reporting access (tables or reporting roles) for an individual.

Requesting help from Library & Technology Services

Jira Service Desk provides you with an easy to use portal that lets you request help, track your requests, and see all your past and current requests.

In addition to Jira Service Desk, you can also search the LTS Knowledge Base for answers to common questions you have about LTS systems and services.

Research Data

Library & Technology Services provides support for research data storage and backup through our Research Computing team, and the Research Data Management Committee. Email them with any questions, and someone on the team can help you out. If you're a researcher working on a Data Management Plan (DMP) for a grant proposal, please see the Library Team's LibGuide on the topic.

Scanning

The Digital Media Studio, EWFM 421, has two professional scanners that can support flat artwork up to 11 x 17 inches.
Call 83057 for information.

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Screen Capture

If you would like to capture your screen to create course content or documentation, you can use the applications listed below which are used for creating voice-over video content and documentation.

Security Training

If you want to learn more about security issues, there are several avenues available.

Student or Class Projects

If you are a faculty member planning to assign a project in which students create or work with video, Library & Technology Services Documentary Resource Team can provide resource coordination support, production expertise, instruction for students, course development assistance, advice on equipment needs, etc. If you would like to request such support, see the link below. We will review your request and a team member will follow up with you on how we can best work together to ensure that you and your students have the resources you need.

Survey tools and support

Lehigh University and LTS offer a campus-wide license for Qualtrics Survey Research Suite for current faculty, students, and staff. To access Qualtrics Research Suite and create an account, go to lehigh.edu/go/survey. If you have any questions or comments, please contact Judd Hark via email: judd.hark@lehigh.edu or call: (610) 758-3984. Qualtrics Research Suite offers the ability to conduct surveys, collect data, and analyze and report results in many ways. Qualtrics offers..

Technology, Research, and Communication (TRAC) Fellows

The TRAC Writing Fellows are talented student writers from all three undergraduate colleges who are selected through a highly competitive application process to work as peer tutors in courses across the disciplines.

Telephones

Library & Technology Services provides support for the telephones used on campus.

Training Seminars and Consulting

Library & Technology Services provides a wide variety of training seminars and consulting options for faculty, staff, and students. Some of the options include: seminars on using various technology tools, classroom instruction for students by librarians, information literacy seminars for students, guidance and help with research topics, and grant proposal writing assistance.

Turnitin

Turnitin is an internet-based tool that allows users to check for unoriginal text and content in electronic documents. It compares submitted work to a variety of available search target and provides the instructor with an "originality report" that highlights matching text and shows the source of the match. Turnitin assignments can be created and submitted via Course Site at Lehigh.

Tutorials

We currently have tutorials in support of the classes we teach for iMovie, Audacity, and Final Cut Pro.
We also have a video basics page which goes over some fundamentals such as composition and framing, shot types, camera movements, transitions, sound and microphones, camera support, lighting, and crossing the line.

Please view our most recent tutorials below.

Two-Factor Authentication

For enhanced security, LTS provides two-factor authentication services (2FA) to faculty and staff via Duo Security.  This system requires users to additionally verify a standard password login with a second factor, such as a push notification on a mobile device; a corroborating text-message approval from a mobile device; a phone call; a secondary, stored, one-use access code or the presence of a physical, USB-connected 'key'.  With two-factor authentication enabled, even an intruder with a user's password is unable to gain access to th

Unified Communications (VoIP)

Lehigh University Unified Communications

Unified Communications extends the traditional phone and voice mail concept and provides a variety of other services and features beyond making and receiving phone calls. These include unified messaging (voicemail integration with email), instant messaging, video conferencing, fax services and call center.

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University-wide Communication with Lehigh Portal

The Lehigh University Portal provides secure, customizable access to a wide variety of university information specific to all types of Lehigh community members from applicants to new students, returning students, parents, faculty and staff.

Video Conferencing

Videoconferencing requires use of specialized equipment utilizing 2-way IP-supported (web-based) transmissions (video and audio) that generally are of very high quality, to bring people at different sites together at the same time. This can be as simple as a conversation between people in private offices (point-to-point) or involve several (multipoint) sites in large rooms at multiple locations. Besides the audio and visual transmission of meeting activities, videoconferencing technologies can be used to share documents and display information.

Video Editing & Post-Production Services

Library & Technology Services can provide help and assistance with editing video and other post-production services that can enhance your video. Instructional Media Services' Digital Media Studio offers a studio area where staff can assist users with photography, video and narration recording, green screen video, VR movie recording and more. Our edit lab offers 19 edit stations for classes and individuals working on course-related video projects. Assistance and tutorials are available. Please call 83057.

Video Playback and Streaming

Library & Technology Services offers options for providing video content. See below for the options that are available.

Streaming Technology

Ensemble Streaming Server - Lehigh recently started using the Ensemble Video's cloud service, http://www.ensemblevideo.com/.

This service will allow faculty to display videos for streaming and download. If you are interested in finding out more, please submit a help form at lehigh.edu/help

Virtual Reality Movies

Library & Technology Services Digital Media Studio can create QuickTime VR (virtual reality) movies (also known as QTVR). QTVR allows the creation and viewing of captured panoramas and exploration through images taken from one or multiple viewing angles.

Contact the Digital Media Studio, 83057, EWFM 421 for information about VR movies and 360 degree video.

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Virtual Software: LUapps

Virtual software systems, also known as 'application virtualization' technologies, allow users to run numerous programs that aren’t installed on their devices by installing a single piece of client software (Citrix Receiver / Workspace), and using it to connect to a central server on which the programs actually run.  This enables Android, iOS or Mac users to easily access software that is only written for Windows, for example. Lehigh now uses Citrix for this, and has a customized implementation called 'LUapps'.

Voice Mail

Library & Technology Services provides access to voice mail for faculty, staff, and students.

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