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eduroam Wireless Access

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eduroam is a secure, world-wide roaming access service for the research and education community that allows students, faculty and staff from Lehigh to obtain Internet connectivity when visiting other participating institutions. For a complete list of eduroam participating institutions, see eduroam Subscribers.

Email

Standard Lehigh Computing Accounts include a Lehigh email address (username@lehigh.edu). 

Emergency Communications

In the event of an emergency, the university utilizes the following tools – depending upon the severity of the situation – to communicate with the campus community:

Equipment Borrowing

As part of our mission to support the use of technology in teaching and learning, we have various pieces of equipment for loan. We strongly recommend that you reserve the needed items ahead of time to assure availability.

Equipment can be loaned to faculty, students, and staff. Please remember to bring your Lehigh ID.
All equipment is circulated out of the Digital Media Studio, EWFM room 421 accessible via the east-west breezeway south of the main library entrance. Call 83057 for information or to reserve equipment.

Event Recording & Support

LTS offers the following options for event recording:

G Suite -- Google's Online Productivity Software

By partnering with Google, Lehigh has access to a managed version of their full suite of online productivity applications.  Formerly known as 'Google Apps', the suite includes:

Geographic Information Systems (GIS)

GIS allows us to view, understand, question, interpret, and visualize data in many ways that reveal relationships, patterns, and trends in the form of maps, globes, reports, and charts. GIS can help you answer questions and solve problems by looking at your data in a way that is quickly understood and easily shared. Library & Technology Services provides GIS support for teaching, research, and administrative applications. To request help with a GIS application, click on the Request Help or Consultation link in the sidebar and select Instructional Technology.

Guest Computing Accounts

Lehigh University affiliates and visitors can obtain a temporary guest computing account which allows access to the Lehigh wireless network and to the public site computers. The account is valid for a period of seven days. Guest accounts require sponsorship by a Lehigh University faculty or staff member. Lehigh provides other types of temporary accounts on a per-need basis with administrative approval.

InCommon Account

The InCommon Federation is the U.S. education and research identity federation, providing a common framework for trusted shared management of access to on-line resources. Through InCommon, Identity Providers can give their users single sign-on convenience and privacy protection, while online Service Providers control access to their protected resources. Lehigh University is a member of the InCommon Federation and as such, has agreements with other organizations that allow Lehigh users to log into other systems using their Lehigh account credentials.

LAN Jack Installation

Library & Technology Services maintains the LAN jacks that provide access to the campus network.

Lecture Capture

Library & Technology Services (LTS) provides options for the recording and playback of lectures and classroom presentations. Both full and self-service options are available.

Lehigh Computing Accounts

The primary method for managing access to University computer resources is the Lehigh Computing Account. This account provides access to numerous secure resources based on each user's unique relationship to the University, and must be opened before it can be used.

Lehigh RoomFinder

The LTS Digital Scholarship department, in cooperation with the Lehigh Facilities department has created a web interface to the floor plans for most buildings on campus.  Lehigh users can log into this system, and and find the locations for any numbered space, and share that map link with co-workers to make finding one's way around easier and faster.

Library & Computing Policies

Library & Technology Services policies cover the appropriate use of library, computing, networking, and telecommunications resources at Lehigh University. All users of LTS facilities, resources, and technology are expected to be familiar with these policies and the consequence of violation.

Library Research and Instruction

Lehigh's librarians offer a variety of research and instruction services for faculty and students to expand their knowledge of information resources and how to utilize them effectively. See the link below for more information on requesting assistance.

Lightboard

The Lightboard is a glass "chalkboard" pumped full of light. It is available for creating forward-facing presentations with the ability to write on the glass in front of you. The writing appears to "glow" to the viewer. It can be used to create lecture content, presentations for assignments, concept explanations, and more. Lehigh's Lightboard is located inside the DIY Video Recording Studio in room 522A inside EWFM Library.

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Malware Detection and Removal

Malware, short for malicious software, is software used to disrupt computer operation, gather sensitive information, or gain access to private computer systems. It can appear in the form of code, scripts, active content, and other software. Malware is a general term used to refer to a variety of forms of hostile or intrusive software.

Media Duplication

The Library & Technology Services Digital Media Studio offers several services for media duplication including VHS, CD, DVD, and audio duplication and also offers cover and case color printing for various duplication needs. Copyrighted materials will not be transferred or duplicated without written permission from the copyright holder.

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Network Printing and Scanning

LTS provides, maintains, and supports public site printers and printing software, intended primarily for student and faculty use. All Lehigh users - faculty, staff, and students - are given a public site print allowance of 75 points for the year at no cost. This allows users to print at public computing sites. Black and white printing starts at .05 points per side and color printing starts at .25 points per side. Color printing is available at the EWFM Library ground floor (EWFM 449), Digital Media Studio (EWFM 421), and Linderman Rotunda (Rm. 135).

Passwords

Passwords, used in conjunction with the Lehigh username, are required for logging into most University computing and library services. Passwords are changed every six months, and LTS notifies each account holder when it is time to change his or her password. Account/password maintenance is available at http://www.lehigh.edu/account.

Photography

The Digital Media Studio offers studio support for a wide range of still photography and digital imaging. Specific services include: small object, three dimensional, portfolio, macro, and portrait photography. Individual portraits for University purposes can also be taken in the photo studio.

We also can process traditional 35mm negatives and slides.

Jarret taking a picture

Podcasting

A podcast is an episodic program delivered via the Internet using an XML protocol called RSS. Podcast episodes can be audio files, video files, documents, or any combination of the three.

Camtasia (for Mac & PC)- http://www.techsmith.com/camtasia.html

Remote Connectivity - the Lehigh VPN

Since the Lehigh campus network is connected to the Internet, it is possible to connect to Lehigh systems using it.  However, to do so, for most systems, one must connect through a gateway server called a VPN.  A VPN is a network system that makes a secure connection between a client computer (or device) at a remote location (such as a personal machine at home or off-campus) and a protected, private network (such as Lehigh's campus network) over an otherwise insecure public network (such as the Internet).

Reporting and Data Requests

Banner Reporting Access

Some employees also need access to run reports from Banner by linking to Banner tables and/or views. Similar to user classes, Banner reporting roles include the tables needed for reporting from a functional area. The same procedure as above is followed to request reporting access (tables or reporting roles) for an individual.

Requesting help from Library & Technology Services

Jira Service Desk provides you with an easy to use portal that lets you request help, track your requests, and see all your past and current requests.

In addition to Jira Service Desk, you can also search the LTS Knowledge Base for answers to common questions you have about LTS systems and services.

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