Services by Audience

In order to manage and secure the university's information assets on Apple devices, LTS uses Jamf Pro. This system allows LTS to facilitate managed full disk encryption on those systems and ensure security standards in much the same way that Active Directory does for Windows-based systems.  It also enables an updated inventory of active systems and their installed software, in order to be apprised of the security status of those programs.

WordPress is an open-source website/blog creation tool that allows users to develop their own websites without code using a rich set of hosted tools.  It is one of the most well-known and easy-to-use blogging platforms and content management systems (CMS) available.  LTS recommends this service for the development of academic-focused projects by Lehigh staff, faculty and students.

Library & Technology Services provides personal and group calendars through Google Calendar, which is available at www.lehigh.edu/google. Training on Google Calendar is available through LTS (see the LTS seminar schedule for more information). The 25Live Room Scheduling calendar is used for reserving University spaces such as classrooms and conference rooms.

All Lehigh computing accounts include space on Lehigh’s basic HTML web server, but to use it, users must write their own HTML, CSS and Javascript code, and upload or save their files to that storage space. Functionality and tools there are more limited than on other web services, but fully custom-coded by the user.

See the ‘Static Webspace Overview’ to get started.

Confluence is a commercial, web-based bulletin board system, or wiki. It's particularly well-suited to standing committees, project teams, or research groups that need to provide a central repository for collecting and sharing information regarding ongoing projects. The system can provide a highly granular level of access control and capabilities to individual users, as well as publish information to the entire Web.

Computer Labs (also known as public computing sites), are available in various buildings across campus. Most computer labs provide access to PCs or Macs, printers, and areas for collaborative work and study. Some departmental computing labs are reserved for use by students and faculty within a specific academic department; these sites may have access to specialized software. Certain computing labs may be reserved for class activities using the Campus Reservation System (25Live).

The Computer Repair Services (CRS) team provides vendor-certified repair and upgrade services (both in- and out-of-warranty) to faculty, staff and students for business-class units from Apple, Dell, and Lenovo.

Course Site is Lehigh University's course management system.  It is based on an open-source platform called Moodle.  Although the majority of people that access Course Site are using it for course management, it can provide services in other ways.

The Digital Scholarship Team supports the use of various technologies to facilitate data analysis and visualization. Contact Rob Weidman (row3) for additional information.

Code42 CrashPlan (Enterprise), is LTS's recommended desktop backup solution. It is easy to use, fully automated, monitored and maintained by LTS, and can be installed on multiple devices and platforms. Benefits include:

The Office of Distance Education at Lehigh University is committed to providing graduate and professional education, in real-time or asynchronously, to a global workforce through the use of the best delivery technology platforms available. The guiding principles of the program include academic excellence, convenience, and adherence to best practices for student and faculty support and client satisfaction.