Library & Technology Services

Primary tabs

Secondary tabs

Services by Audience

You are here

  1. Home
    2. »
  2. Services
    3. »
  3. Services by Audience

Administrative Systems

A number of administrative systems are used to support the work of the University. Some of these systems include: Banner, Avow, Axiom, DARS, Argos, Cognos, Nolij, 25Live, and QAS.

Antivirus and security software

Lehigh strongly recommends that all users protect their computer by installing a recommended Antivirus program.

Faculty/Staff Lehigh-Owned Computers

Apple Device Management: Jamf Pro

In order to manage and secure the university's information assets on Apple devices, LTS uses Jamf Pro. This system allows LTS to facilitate managed full disk encryption on those systems and ensure security standards in much the same way that Active Directory does for Windows-based systems.  It also enables an updated inventory of active systems and their installed software, in order to be apprised of the security status of those programs.

ASA Library Catalog

The Lehigh Libraries are most quickly and conveniently searched using the 'ASA Library Catalog'.  Full information is available on the relevant Library Site Page.

Assisted Website Development with WordPress

WordPress is an open-source website/blog creation tool that allows users to develop their own websites without code using a rich set of hosted tools.  It is one of the most well-known and easy-to-use blogging platforms and content management systems (CMS) available.  LTS recommends this service for the development of academic-focused projects by Lehigh staff, faculty and students.

Banner

Banner is the integrated information system used by Lehigh to support business processes. The Banner system manages student information, accounts receivable, financial aid, alumni/advancement, finance, and human resources. Banner may be accessed through Internet Native Banner (INB) or Banner Self-Service (SSB).

Calendars

Library & Technology Services provides personal and group calendars through Google Calendar, which is available at www.lehigh.edu/google. Training on Google Calendar is available through LTS (see the LTS seminar schedule for more information). The 25Live Room Scheduling calendar is used for reserving University spaces such as classrooms and conference rooms.

Captioning

Closed captioning was created for the hearing-impaired community to assist in comprehension. It can also be used as a tool by those learning to read, learning to speak a non-native language, or in an environment where the audio is difficult to hear or is intentionally muted. Captions can also be used by viewers who simply wish to read a transcript along with the program audio.

Classic 'Static' Web Hosting

All Lehigh computing accounts include space on Lehigh’s basic HTML web server, but to use it, users must write their own HTML, CSS and Javascript code, and upload or save their files to that storage space. Functionality and tools there are more limited than on other web services, but fully custom-coded by the user.

See the ‘Static Webspace Overview’ to get started.

Classroom Technology and Public Computers

Classroom Technology Support provides and maintains classroom equipment in direct support of the teaching and learning mission of the university.

For Registrar Classrooms and LTS Public Computer Sites, the Classroom Technology Support (CTS) Team is charged with:

Collaboration with Confluence

Confluence is a commercial, web-based bulletin board system, or wiki. It's particularly well-suited to standing committees, project teams, or research groups that need to provide a central repository for collecting and sharing information regarding ongoing projects. The system can provide a highly granular level of access control and capabilities to individual users, as well as publish information to the entire Web.

Computer File Storage

One of the most fundamental issues when using computers, especially in a large organization, is simply where to store the files you create. There are numerous considerations that go into deciding the best location in which to store your data. The most basic differentiation of those options is by their physical location. All Lehigh users are strongly advised to become familiar with the options described in detail in the links below.

Computer Labs / Computing Sites

Computer Labs (also known as public computing sites), are available in various buildings across campus. Most computer labs provide access to PCs or Macs, printers, and areas for collaborative work and study. Some departmental computing labs are reserved for use by students and faculty within a specific academic department; these sites may have access to specialized software. Certain computing labs may be reserved for class activities using the Campus Reservation System (25Live).

Computer Purchasing

Library and Technology Services (LTS) provides guidelines, assistance and approval for computer purchases at Lehigh to help make purchasing, using, and maintaining computers at Lehigh as efficient and trouble-free as possible.  Please use the links below to find out more about the purchase process and best practices. LTS maintains relationships with multiple vendors that allow us to provide discounted pricing and on-site warranty repair for supported models.  

Computer Repair Services

The Computer Repair Services (CRS) team provides vendor-certified repair and upgrade services (both in- and out-of-warranty) to faculty, staff and students for business-class units from Apple, Dell, and Lenovo.

Conference Phones

For departments requiring the use of a conference phone for functions in the University Center, please contact the University Center, Reservation desk, at Ext. 84163 for details on reserving the phone, room and associated charges.

Course Site

Course Site is Lehigh University's course management system.  It is based on an open-source platform called Moodle.  Although the majority of people that access Course Site are using it for course management, it can provide services in other ways.

Custom Content Management Solutions with Drupal

Sites for official Lehigh entities, such as administrative areas, university missions, academic departments or colleges at Lehigh are built with Drupal to allow users to edit content easily, without writing code, by filling out easy-to-use entry forms, while utilizing Lehigh’s official branding to ma

Data Analysis and Visualization

The Digital Scholarship Team supports the use of various technologies to facilitate data analysis and visualization. Contact Rob Weidman (row3) for additional information.

Data Standards

The Banner System is Lehigh University’s integrated database.

Digital Media Studio

The Digital Media Studio consists of two wings, located in the EWFM Library, 4th floor south, breezeway entrance. To the east is the studio area which houses resources for professional preparation of photographic materials, video recording including green-screen, audio recording, video editing, media duplication, teleconference and skype recording. This area and its resources are available to all members of the Lehigh community by appointment only and with the active involvement of professional staff.

Distance Education

The Office of Distance Education at Lehigh University is committed to providing graduate and professional education, in real-time or asynchronously, to a global workforce through the use of the best delivery technology platforms available. The guiding principles of the program include academic excellence, convenience, and adherence to best practices for student and faculty support and client satisfaction.

Drones

The Center for Innovation in Teaching & Learning maintains an unmanned aerial vehicle (UAV), most commonly known as a drone. A drone is an aircraft without a human pilot aboard. The drone is operated under remote control by a human operator on the ground and can be used for many applications including aerial photography.

Faculty who wish to learn more about utilizing a drone for use in course teaching or research should contact Steve Lichak (sjl4).

eduroam Wireless Access

eduroam is a secure, world-wide roaming access service for the research and education community that allows students, faculty and staff from Lehigh to obtain Internet connectivity when visiting other participating institutions.  For a complete list of eduroam participating institutions, see eduroam Subscribers.

Email

Standard Lehigh Computing Accounts include a Lehigh email address (username@lehigh.edu). While the university still operates a local 'legacy' email server on campus, most accounts are hosted by Google within the G Suite system. Remaining legacy email accounts are at mail.lehigh.edu which can be accessed either via the web interface or a standalone IMAP program, such as Mozilla Thunderbird.

Pages