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Administrative Systems

A number of administrative systems are used to support the work of the University. Some of these systems include: Banner, Avow, Axiom, DARS, Argos, Cognos, Nolij, 25Live, and QAS.

Antivirus and security software

Lehigh strongly recommends that all users protect their computer by installing a recommended Antivirus program.

Apple Device Management: Jamf Pro

In order to manage and secure the university's information assets on Apple devices, LTS uses Jamf Pro. This system allows LTS to facilitate managed full disk encryption on those systems and ensure security standards in much the same way that Active Directory does for Windows-based systems.  It al

ASA Library Catalog

The Lehigh Libraries are most quickly and conveniently searched using the 'ASA Library Catalog'.  Full information is available on the relevant Library Site Page.

Assistance Requests

LTS (Library and Technology Services) takes customer service very seriously, and works to track each request received in an issue tracking system called Jira Service Desk. However they're communicating with you, LTS personnel will be using Jira to record your needs and their actions.

Assisted Website Development with WordPress

WordPress is an open-source website/blog creation tool that allows users to develop their own websites without code using a rich set of hosted tools.  It is one of the most well-known and easy-to-use blogging platforms and content management systems (CMS) available.  LTS recommends this service f

Banner

Banner is the integrated information system used by Lehigh to support business processes. The Banner system manages student information, accounts receivable, financial aid, alumni/advancement, finance, and human resources.

Calendars

Library & Technology Services provides personal and group calendars through Google Calendar, which is available at www.lehigh.edu/google.

Captioning

Closed captioning was created for the hearing-impaired community to assist in comprehension.

Classic 'Static' Web Hosting

All Lehigh computing accounts include space on Lehigh’s basic HTML web server, but to use it, users must write their own HTML, CSS and Javascript code, and upload or save their files to that storage space.

Classroom Technology and Public Computers

Classroom Technology Support provides and maintains classroom equipment in direct support of the teaching and learning mission of the university.

For Registrar Classrooms and LTS Public Computer Sites, the Classroom Technology Support (CTS) Team is charged with:

Collaboration with Confluence

Confluence is a commercial, web-based bulletin board system, or wiki.

Computer Availability Page

LTS Computing Sites are monitored for activity, and this can help users find available computers to use near them.

Computer File Storage

One of the most fundamental issues when using computers, especially in a large organization, is simply where to store the files you create.

Computer Labs / Computing Sites

Computer Labs (also known as public computing sites), are available in various buildings across campus. Most computer labs provide access to PCs or Macs, printers, and areas for collaborative work and study.

Computer Purchasing Assistance

Library and Technology Services (LTS) provides guidelines, assistance and approval for computer purchases at Lehigh to help make purchasing, using, and maintaining computers at Lehigh as efficient and trouble-free as possible.

Computer Repair Services

The Computer Repair Services (CRS) team provides vendor-certified repair and upgrade services (both in- and out-of-warranty) to faculty, staff and students for business-class units from Apple, Dell, and Lenovo.

Conference Phones

For departments requiring the use of a conference phone for functions in the University Center, please contact the University Center, Reservation desk, at Ext. 84163 for details on reserving the phone, room and associated charges.

Course Site

Course Site is Lehigh University's course management system.  It is based on an open-source platform called Moodle.

Custom Content Management Solutions with Drupal

Sites for official Lehigh entities, such as administrative areas, university missions, academic departments or colleges at Lehigh are built with Drupal to allow users to edit content easily, without writing code, by filling out easy-to-use entry forms, while u

Data Analysis and Visualization

The Digital Scholarship Team supports the use of various technologies to facilitate data analysis and visualization. Contact Rob Weidman (row3) for additional information.

Data Standards

The Banner System is Lehigh University’s integrated database.

Desktop Backup with Code42 Crashplan

Code42 CrashPlan (Enterprise), is LTS's recommended desktop backup solution. It is easy to use, fully automated, monitored and maintained by LTS, and can be installed on multiple devices and platforms. Benefits include:

Digital Media Studio

Classroom/Lab hours:
Monday - Thursday: 8am - 11pm
Friday: 8am - 5pm
Saturday: 9am - 11pm
Sunday: 9am - 11pm

Distance Education

The Office of Distance Education at Lehigh University is committed to providing graduate and professional education, in real-time or asynchronously, to a global workforce through the use of the best delivery technology platforms available.

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