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The guidance on this page is designed to provide the Lehigh community with information about the reopening of Library and Technology Services' (LTS) facilities and resuming student, faculty, and client services for Fall 2020, in accordance with guidelines set forth by Lehigh University. It was developed by LTS in close collaboration with the Provost's Office, University Communications, Facilities Services, and other university representatives.

For general information, see https://coronavirus.lehigh.edu.

 

Library and Technology Services Reopening Guide

Expectations for the Safe Use of LTS Facilities

While using LTS facilities (EWFM Library, Linderman Library, and Computing Center), Lehigh University community members will be expected to:

  • Follow instructions on posted signs and requests from LTS staff members
  • Wear a face mask or covering properly when in public spaces
  • Practice good hand washing hygiene 
  • Maintain a 6 foot (2 meter) separation in all public areas
  • Limit congregating in common areas such as conference rooms, hallways, study spaces, etc. 
  • Sanitize all shared items before and after use 
  • Sanitize your hands after contact with shared surfaces such as light switches, door knobs 
  • Avoid situations where others are not following safe practice guidelines
  • Follow all state, federal, university, and CDC guidelines 
Open 4 (effective August 10)

Libraries will be open during the hours listed below to those faculty, students, and staff who have been cleared to return to campus. See https://coronavirus.lehigh.edu/community-responsibility-commitments for information on requirements that must be met before coming onto Lehigh's campus. Please enter through the main entrance only.

Hours:

August 10 - August 23*

  • EWFM: M-F 10:00 a.m. to 2:00 p.m. 

Starting August 24*

  • Linderman:  M-Th 7:45 a.m. to 9p.m.;  F 7:45 to 5 p.m
  • EWFM: M-Th 7:45 a.m. to 9p.m.; F 7:45 to 5 p.m;  Sat 10 am- 5p.m.; Su 10 a.m. to 9 p.m.
  • The Computing Center will remain closed for the Fall semester, with staff-only access.

  * May be adjusted based on demand or changes to the broader university re-opening plan.

Building, floor and room capacities will be based on social distancing guidelines and availability.

All events/university group availability in LTS facilities suspended until social distancing and instructional needs are satisfied.

Service protocols

Protocols for handling library materials and equipment from the Lehigh community: 

  • Help Desk services (for all library, teaching and learning, and technology questions) be available remotely, by phone at 610-758-4357 (8-HELP), by text at 610-616-5910,  by email at helpdesk@lehigh.edu, or by chat.  
  • The walk-up EWFM Help Desk will be open during library hours for when in-person help is necessary.   
  • All other LTS consultations (librarian, instructional technology, faculty development, computing, etc) will be conducted remotely whenever possible.  Start by contacting the Help Desk and if they are unable to address your questions remotely, they will schedule an appointment with you for an in-person consultation in EWFM, following PPE and social distancing guidelines.
  • Library seating has been adjusted in accordance with social-distancing guidelines. Face coverings are required in all library areas.  
  • Curbside library material pick-up will continue to be offered. You can arrange for pick-up via the “Request this” link on items found in your ASA Library Catalog search.
  • Library books may still be dropped off at the Lehigh Mail Center at Farrington Square. 
  • Digital Media Studio equipment such as camcorders, tripods, headsets/microphones, and document cameras are available for curbside pick-up. Please submit requests to inmediad@lehigh.edu.
  • You may continue to submit Interlibrary Loan (ILL) requests, but note that turnaround is dependent on the status of other libraries and you may experience delays. PALCI interlibrary loan services are still suspended until sometime in August.
  • Electronic course reserves can be requested on the Libraries’ Electronic Reserve Request Form.
  • Special Collections digitization and scanning to support instruction and usage of primary resources in classes are available by request. Please send requests to Special Collections at inspc@lehigh.edu.
Open 3

If we revert to Open 2 status,, EWFM Library will be open on a limited basis to those faculty, graduate students, and staff who have been cleared to return to campus ( all faculty, staff and graduate students planning to return to campus must complete the COVID-19 Return to Work Training. Lehigh ID cards will be required for swipe entrance to the building. Please enter through the main entrance only.

Hours may be reduced or access to the library limited. 

Service protocols (Updated 7/12/20)

Protocols for handling library materials and equipment from the Lehigh community (Links to request forms coming soon.):

  • To promote the health and safety of our community, all LTS consultations (librarian, instructional technology, faculty development, computing, etc) will be conducted remotely whenever possible and walk-in service without a prior appointment is discouraged. Library seating has been adjusted in accordance with social-distancing guidelines. Face coverings are required in all library areas.  
  • Help Desk services (for all library, teaching and learning, and technology questions) continue to be available online, by phone at 610-758-4357 (8-HELP), by text at 610-616-5910,  by email at helpdesk@lehigh.edu, or by Chat.  
  • In situations where in-person help is necessary, the Help Desk will schedule an appointment with you for an in-person consultation in EWFM, following PPE and social distancing guidelines.
  • Curbside library material pick-up will be offered to comply with social distancing guidelines. You can arrange for pick-up via the “Request this” link on items found in your ASA Library Catalog search.
  • Library books will be dropped off at the Lehigh Mail Center at Farrington Square. 
  • Digital Media Studio equipment such as camcorders, tripods, headsets/microphones, and document cameras are available for curbside pick-up. Please submit requests to inmediad@lehigh.edu.
  • You may continue to submit Interlibrary Loan (ILL) requests, but note that turnaround is dependent on the status of other libraries and you may experience delays. PALCI interlibrary loan services are still suspended until sometime in August.
  • Electronic course reserves can be requested on the Libraries’ Electronic Reserve Request Form.
  • Special Collections digitization and scanning to support instruction and usage of primary resources in classes are available by request. Please send requests to Special Collections at inspc@lehigh.edu.

(LTS staff will have access to LTS Facilities (EWFM Library, Linderman Library, Computing Center)  from 8:00 a.m. to 8:00 p.m., Monday to Friday, and 10:00 a.m. to 5:00 p.m., Saturday and Sunday.)

Open 2

If we revert to Open 2 status,  LTS facilities (EWFM Library, Linderman Library, Computing Center) would be open to LTS staff only from 8:00 a.m. to 5:00 p.m., Monday to Friday.

Activities would include:

  • We will begin curbside library material pick-up on Thursday, June 25. You can arrange for pick-up via the “Request this” link on items found in your ASA Library Catalog search.
  • Submit Interlibrary Loan (ILL) requests, but note that turnaround is dependent on the status of other libraries and you may experience delays. PALCI interlibrary loan services are still suspended until sometime in August.
  • Library books may be dropped off at the Lehigh Mail Center at Farrington Square between 10:00 a.m. - 2:00 p.m., Monday through Friday.
  • Digital Media Studio equipment such as camcorders, tripods, headsets/microphones, and document cameras will be made available for curbside pick-up. Please submit requests to inmediad@lehigh.edu.
  • Electronic course reserves can be requested on the Libraries’ Electronic Reserve Request Form.
  • Special Collections digitization and scanning to support instruction and usage of primary resources in classes are available by request. Please send requests to Special Collections at inspc@lehigh.edu.
  • Receipt/confirmation of all materials/equipment from on campus drop off locations
Open 1
    If we revert to Open 1 status,  LTS facilities will be closed to all personnel except for staff supporting critical operations including the Data Center.
    • Additional personnel allowed on campus include the Classroom Technical Support Team and limited Library personnel to prep materials for subsequent stages.
    • All other staff are operating in a fully remote posture with case by case exceptions made to provide by-appointment, on-campus support.