Some mail users are power users and require more than the native default Gmail interface offers. Fortunately Gmail is highly configurable, and both Firefox and Google Chrome offer extensions that add even more features. Some advanced topics are covered below...
For additional help, please contact the LTS Help Desk at 610-758-4357 or helpdesk@lehigh.edu
Canned messages are message templates that can be used to generate replies quickly. Examples of canned messages might be sending a thank you to people who offer feedback; providing directions to your facility; explaining a policy that people frequently inquire about.
To set up canned messages:
To use a canned message:
Note:
For additional help, please contact the LTS Help Desk at 610-758-4357 or helpdesk@lehigh.edu
There are several nice features that integrate Google Calendar and Gmail.
Add a meeting to Google Calendar from Gmail
It is possible to add an email event or meeting invitation directly to your Google Calendar. If the body of your email message contains an identifiable date and time, Gmail will display it with a gray underline.
For additional help, please contact the LTS Help Desk at 610-758-4357 or helpdesk@lehigh.edu
There are several ways to be notified of new mail:
For additional help, please contact the LTS Help Desk at 610-758-4357 or helpdesk@lehigh.edu
While there is no mail merge function native to Gmail, it is possible to perform a mail merge using third party scripts and Google Drive’s spreadsheets. Lehigh has purchased a campus-wide license for a third party tool, Digital Inspirations Mail Merge for Gmail. An important caveat is that this third party script is not Lehigh-sponsored or controlled -- we have found that although the tool is stable and in use around campus, vendor support is limited. You can access the campus license for Digital Inspirations Mail Merge at software.lehigh.edu
LTS offers this tool on a pilot basis and we provide "best effort" support. A number of departments are using it successfully, but isolated problems have occurred. The vendor support is minimal.
For additional help, please contact the LTS Help Desk at 610-758-4357 or helpdesk@lehigh.edu
If you need to manage multiple Gmail accounts, there are several ways to do it.
The simplest method is to log into each account in a different browser -- for example, you can log into your consumer Gmail in Google Chrome and your Lehigh Gmail in Firefox.
It is also possible to log into multiple accounts from one browser.
In the example above, sek2@lehigh.edu is the primary account. The consumer Gmail account sek4278@gmail.com is a second login, while the LTS account is a delegated account as the indicated by the (delegated) text. Delegated accounts appear automatically when you log into your primary account.
For more information view the Gmail Help page on multiple accounts.
For additional help, please contact the LTS Help Desk at 610-758-4357 or helpdesk@lehigh.edu
Archiving Mail (this text is from the Gmail help page)
Archiving lets you tidy up your inbox by moving messages out of your inbox while retaining other labels you may have added, so you don't have to delete anything. It's like moving something into a filing cabinet for safekeeping, rather than putting it in the trash can. Any message you've archived can be found by clicking on "All Mail" on the left side of your Gmail page. You can also find a message you've archived by clicking on any other labels you've applied to it, or by searching for it.
Note: When someone responds to a message you've archived, the conversation containing that message will reappear in your inbox.
To archive messages:
To move an archived message back to your inbox, follow these steps:
If you'd like an option to automatically archive messages after you've sent replies:
Once you enable the setting, you'll see a new button at the bottom of the page when you reply to messages. When you're done writing, click Send & Archive to send the reply and archive the previous message in one step, or click Send to send your reply but leave the original message in your inbox.
For additional help, please contact the LTS Help Desk at 610-758-4357 or helpdesk@lehigh.edu