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To follow a link, click on it. Most links are colored and underlined, but any time you move your cursor over something and it becomes a pointing hand, it is a link.
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Firefox Introduction
This guide is a starting point for using the Firefox Internet browser. Below you'll find a series of step-by-step instructions for Firefox.
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For additional help, please contact the LTS Help Desk at 610-758-4357 or helpdesk@lehigh.edu
Navigate Web Pages in Firefox
This document will familiarize you with ways to navigate, access and refresh web pages.
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The Location bar at the top of the window shows the URL (web page address) of the site you're viewing.
Tip: To change a URL, no need to highlight the entire previous address. Usually clicking once anywhere in the URL will auto-select it and you can begin typing in another address immediately.
Tip: You don't always need to enter the prefix "http://www." for URLs. Notice the address in the second image. The two links depicted take you to the same place.
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If a web page did not load correctly or completely, or if the content of a page may have changed, click the Reload button to refresh the contents of that page.
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To navigate backwards through visited web pages, click the left arrow. If you back up too far, click the right arrow to move forward. To back up or go forward more than one step, right-click the back or forward button to see a history of sites visited. Click a site from the list.
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For additional help, please contact the LTS Help Desk at 610-758-4357 or helpdesk@lehigh.edu
Manage Search Engines in Firefox
The Firefox Search Bar is located to the right of the Location (Address) bar. It lets you use the most popular search engines without having to visit their websites. This document shows how to add, remove
To search, just type a term in the Search bar, press Enter and Firefox will take you to the search results page.
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To add or remove Search Engines from the Search bar, click the down arrow next to the search site icon, then click Manage search engines.
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To find search engines to add, click Get more search engines.
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When you find a Search Engine you want to add, click Add to Firefox.
On the Add Search Engine prompt, check the box Start using it right away and click Add.
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To use the search engine you added (or to switch to a different engine in your list), click the down arrow next to the site icon in the Search Bar and choose the engine you want to use. Enter a search term and press Enter or click the Search icon.
Tip: You can search Lehigh's phone/email directory by installing the Lehigh LDAP Search Engine.
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For additional help, please contact the LTS Help Desk at 610-758-4357 or helpdesk@lehigh.edu
Tabbed Browsing in Firefox
When you visit more than one page at a time, you can use Tabbed Browsing to navigate the Web faster and easier. Tabbed Browsing lets you open tabs, each displaying a web page, within a single Firefox window. You don't have to have several windows open to visit several different web pages. You can open, close, and reload web pages conveniently in one place without having to switch to another window.
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For example, if you are viewing the LTS Security page and want to keep that page active while opening an LTS Help Request, right-click the latter link and choose Open Link in New Tab.
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Notice that both pages are within view in a single browser window, with a tab open for each page. To toggle between pages, simply click on a tab (or press CTRL + TAB on the keyboard).
To close one or more tabs, right-click on a tab and choose Close Tab or Close Other Tabs, or click the "X" at the right of the tab.
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If you want to keep all your tabs open and just open a new page, click the "+" on the right of the last tab in view.
This tab remains New Tab until you enter a URL in the Location bar and press Enter. Firefox loads that URL to the new tab.
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If you accidentally close a tab, right click the last open tab and click Undo Close Tab.
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For additional help, please contact the LTS Help Desk at 610-758-4357 or helpdesk@lehigh.edu
Using Lehigh Gmail
Generally speaking, Gmail’s interface is intuitive, and the common tasks are self-explanatory. Below are some hints about Gmail, focusing on where Gmail functions differently from other mail clients.
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For additional help, please contact the LTS Help Desk at 610-758-4357 or helpdesk@lehigh.edu
View Multiple Lehigh Gmail Accounts in a Single Browser Window
If you need to manage multiple Lehigh Gmail accounts (not consumer accounts), you can view all of them at once using Chrome. In this example, you manage one or more departmental "in" accounts in addition to your own. The following settings let you keep all accounts open, each in their own tabs.
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Log into Gmail for the "in" account at https://mail.google.com/a/lehigh.edu
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Click the Gear icon, then Settings > Accounts.
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Next to Grant access to your account, click Add another account.
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Enter your email address, then click Next Step.
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Click Send email to grant access.
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Log into your email to access the request. Click the link to accept this request.
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You'll receive a confirmation.
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After 30 minutes, you'll see the "in" account listed in the pull-down menu under your personal Lehigh email address.
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For additional help, please contact the LTS Help Desk at 610-758-4357 or helpdesk@lehigh.edu
Log in
Gmail is entirely Web-based, so you can use any Web browser to access Gmail. To log into Gmail:
- Go to g.lehigh.edu or http://lehigh.edu/google
- Select the Mail option.
- The first time you log in you will be asked to sign the Google agreement, and you may need to fill out a captcha ( challenge-response test used in computing as an attempt to ensure that the response is generated by a human being).
- Enter your password.
You can also go to gmail.com and follow these steps:
- Enter your complete Lehigh email address under username (e.g., sek2@lehigh.edu)
- Leave the password blank.
- Click on Sign in.
You’ll see this window:
Enter your username (without the @lehigh.edu) and password and click login.
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For additional help, please contact the LTS Help Desk at 610-758-4357 or helpdesk@lehigh.edu
Compose a message
To compose a message in Gmail, just click on the button on the upper left side of the screen: 
The compose screen is below. Note that Gmail continually saves your draft message -- if your screen freezes or you lose power, there is a good chance you’ll find your message in the Drafts label.
If you click on the A you will see this menu ribbon (text formatting options):
If you click on the paper clip icon (above), you will be prompted to insert a file.
If you click on the + icon, you will see this menu...
This ribbon lets you insert a file; insert a file from Google Drive, insert a link; insert an emoticon, insert a calendar invitation; and send the message to trash...
When you are finished composing, click Send. Your sent message will be stored in Gmail’s Sent folder. To Save your message to work on it later, click Save. The message will be stored in your Drafts folder.
For additional help, please contact the LTS Help Desk at 610-758-4357 or helpdesk@lehigh.edu
Deleting an email message
BEFORE YOU DELETE ANY MESSAGE READ THIS:
- Messages left in Trash more than 30 days are deleted on a rolling basis.
- Because Lehigh Gmail is stored on Google servers (not at Lehigh), Lehigh staff cannot restore mail from trash, and Google does not restore mail from Trash.
To delete an email message, you can drag it to Trash by placing the cursor over the message and dragging it to the Trash folder/icon.
To delete many messages at once, place a check in the box next to each of the messages you want to delete, then drag the messages over to trash (all messages highlighted in yellow will be dragged to the trash).
Alternatively, note that the Trash icon
displays when a message, or messages, is selected by placing a checkbox to the left of the message(s).
- Select the message or messages that you wish to send to trash (click the checkbox to the left of each message).
- The Trash icon will appear above the inbox.
- Click on the Trash icon.
If you are using the Conversations view in Gmail, the methods described above could delete entire email threads/conversations. In conversation view, you use a different method for deleting an individual message than you would if your inbox is sorted chronologically. Read more...
For additional help, please contact the LTS Help Desk at 610-758-4357 or helpdesk@lehigh.edu
Forward, reply, and reply to all
To forward, reply, or reply to all with a message:
- Click on the reply/forward icon (the return arrow)
.
- Two tabs will appear above the message (forward, reply,and reply to all).
- Select the desired option, enter the recipient(s), and his Send.
For additional help, please contact the LTS Help Desk at 610-758-4357 or helpdesk@lehigh.edu
Searching Mail
Searching in Gmail is similar to searching in the Google search engine. Google provides a search entry box at the top of the screen. To search, just enter keywords in the box and click on the magnifying glass icon 
. For more complex searching, a dropdown menu with an easy-to-fill-out search form is also available -- just click the down arrow button on the right of the search box.
The resulting menu is below:
You can fill out this menu to limit by sender, subject, date, file size, presence of an attachment, and other criteria.
Google has many search features to allow you to hone in on email you need. Take a look at the advanced operators for a full list of search options. A few highlights are noted below:
- Use the hyphen (-) to exclude words (e.g., surfing -web -internet)
- Use label: to specify a label or folder (e.g., label:pending answer)
- Use quotes to search a phrase (e.g., “windows 8”)
- Use in: to specify mail location (e.g., in:trash, in:inbox, in:spam)
- Use is to capture mail statuses (e.g., is:starred, is: unread, is:read)
- Use cc: or bcc: to search for messages with copies/blind copies (e.g., bcc:tjf0@lehigh.edu)
For more operators, see Google’s Advanced Search Operators.
For additional help, please contact the LTS Help Desk at 610-758-4357 or helpdesk@lehigh.edu
Customize the Toolbar in Firefox
You can customize the Firefox Toolbar by choosing which buttons you want to display, resizing the buttons and adding or removing Toolbars. This document shows you ways to customize your Toolbar.
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To begin customizing, click View > Toolbars > Customize or right-click the area next to the Menu Bar and left-click Customize.
Drag and drop icons from the selection list to or from the Toolbar. Commonly moved buttons include Print, History and Bookmarks.
You can also check the box for smaller icons if you prefer.
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You can hide or reveal Toolbars (some come with Firefox by default, others you may install). To choose which Toolbars to display, right-click an empty area in the Toolbar or near a tab.
Check the Toolbars you want, uncheck the ones you don't. Here you can also change the layout to show Tabs on Top of your Firefox window.
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For additional help, please contact the LTS Help Desk at 610-758-4357 or helpdesk@lehigh.edu