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Requesting Help from Library & Technology Services

Jira Service Desk (also known as https://www.lehigh.edu/help) provides you with an easy-to-use web portal that lets you request help, track your requests, and see all your past and current requests.

In addition to Jira Service Desk, you can also search the LTS Knowledge Base for answers to common questions you have about LTS systems and services.

Cisco Unity Voice Mail Guide

Cisco Unity Voice Mail Guide

Setting up voice mail

You will be provided with a temporary PIN to set up your mailbox for the first time.

  1. Dial 84444.
  2. Enter your ID (your extension number) and PIN when requested.
  3. The system will prompt you to record a name and greeting, and to change your PIN.

Accessing voice mail 

Cisco 8841/8851 Quick Reference Guide

8841/8851 Quick Reference Guide



This phone supports 5 lines, with dedicated feature buttons for Voice Mail, Hold, Transfer and Conference. Other features are available via softkeys. It also features a dedicated headset jack.

8841.jpg

Buttons and Features

Phone Conferencing Options

Zoom conferencing provides both audio and video conferencing and is available for all faculty, students, and staff.

Visit Getting Started with Zoom and Using Zoom for Audio Voice Calls for more information on Zoom conferencing.

Cisco 7841 Quick Reference Guide

7841 Quick Reference Guide


This phone supports 2 lines, with dedicated feature buttons for Voice Mail, Hold, Transfer and Conference. Other features are available via softkeys. It also features a dedicated headset jack.


7841.jpg

Buttons and Features

Data Analysis and Visualization

The Digital Scholarship Team supports the use of various technologies to facilitate data analysis and visualization. Contact Rob Weidman (row3) for additional information.

Lehigh email changes: Message to retirees and spouses

 This is a copy of the email message sent to spouses and retirees in mid-May concerning upcoming changes to all Lehigh email accounts. 

 

To: All Lehigh retirees and spouses

Date: May 16, 2017