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Administrative Systems

A number of administrative systems are used to support the work of the University. Some of these systems include: Banner, Avow, Axiom, DARS, Argos, Cognos, Nolij, R25, and QAS.

Antivirus and security software

Lehigh strongly recommends that all users protect their computer by installing a recommended Antivirus program.

Faculty/Staff Lehigh-Owned Computers

Banner

Banner is the integrated information system used by Lehigh to support business processes. The Banner system manages student information, accounts receivable, financial aid, alumni/advancement, finance, and human resources.

Banner may be accessed through Internet Native Banner (INB) or Banner Self-Service (SSB).

Calendars

Library & Technology Services provides personal and group calendars through Google Calendar, which is available at lehigh.edu/google. All faculty, most staff, and all students have access to this service although some staff and departmental accounts are not automatically provisioned with Google Calendar.
Training on Google Calendar is available through LTS (see the LTS seminar schedule for more information).

Captioning

Closed captioning was created for the hearing-impaired community to assist in comprehension. It can also be used as a tool by those learning to read, learning to speak a non-native language, or in an environment where the audio is difficult to hear or is intentionally muted. Captions can also be used by viewers who simply wish to read a transcript along with the program audio.

Classroom Technology and Public Computers

Classroom Technology Support provides and maintains classroom equipment in direct support of the teaching and learning mission of the university.

For Registrar Classrooms and LTS Public Computer Sites, the Classroom Technology Support (CTS) Team is charged with:

Computer File Storage Options

One of the most fundamental issues when using computers, especially in a large organization, is simply where to store the files you create. There are numerous considerations that go into deciding the best location in which to store your data. The most basic differentiation of those options is by their physical location. The links below direct you to charts listing the various systems of that type available to Lehigh users.

Computer Labs / Computing Sites

Computer Labs (also known as public computing sites), are available in various buildings across campus. Most computer labs provide access to PCs or Macs, printers, and areas for collaborative work and study. Some departmental computing labs are reserved for use by students and faculty within a specific academic department; these sites may have access to specialized software. Certain computing labs may be reserved for class activities using the Campus Reservation System (R25).

Computer Purchasing

Library and Technology Services (LTS) provides these guidelines and links to help make purchasing, using, and maintaining computers at Lehigh as efficient and trouble-free as possible. LTS maintains relationships with multiple vendors that can provide for discounted pricing and on-site warranty repair for supported models.

Computer Repair Services

The Computer Repair Services(CRS) team provides computer warranty and out of warranty repair and upgrade services for faculty, staff and student computers. The Computer Repair technicians are certified to repair business class Apple, Dell, Lenovo (Thinkpad/Thinkcenter only) and Hewlett Packard (HP) business-closs computers.

Conference Phones

For departments requiring the use of a conference phone for functions in the University Center, please contact the University Center, Reservation desk, at Ext. 84163 for details on reserving the phone, room and associated charges.

Course Site

Course Site is Lehigh University's course management system.  It is based on an open-source platform called Moodle.  Although the majority of people that access Course Site are using it for course management, it can provide services in other ways.

Data Analysis and Visualization

The Digital Scholarship Team supports the use of various technologies to facilitate data analysis and visualization. Contact Rob Weidman (row3) for additional information.

Digital Media Studio

The Digital Media Studio consists of two wings. To the east is the studio area which houses resources for professional preparation of photographic materials, video recording including green-screen, audio recording, video editing, media duplication, teleconference and skype recording. This area and its resources are available to all members of the Lehigh community by appointment only and with the active involvement of professional staff.

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Distance Education

The Office of Distance Education at Lehigh University is committed to providing graduate and professional education, in real-time or asynchronously, to a global workforce through the use of the best delivery technology platforms available. The guiding principles of the program include academic excellence, convenience, and adherence to best practices for student and faculty support and client satisfaction.

Drones

The Center for Innovation in Teaching & Learning maintains an unmanned aerial vehicle (UAV), most commonly known as a drone. A drone is an aircraft without a human pilot aboard. The drone is operated under remote control by a human operator on the ground and can be used for many applications including aerial photography.

Faculty who wish to learn more about utilizing a drone for use in course teaching or research should contact Scott Rutzmoser (scr211) or Steve Lichak (sjl4).

Drupal Content Management System

Drupal is the content management system used by Library & Technology Services to develop and maintain websites. To request help with a website, click on the Request Help or Consultation link in the sidebar and select Web and Mobile Apps Development.

E-portfolio (Mahara)

Mahara e-Portfolio System

Lehigh University is currently using the Mahara ePortfolio platform. Mahara is available from Course Site or directly from the following link https://mahara.cc.lehigh.edu/mahara/

Email

Email accounts are provided to faculty, staff, students, and authorized visitors.

Emergency Communications

In the event of an emergency, the university utilizes the following tools – depending upon the severity of the situation – to communicate with the campus community:

Equipment Borrowing

As part of our mission to support the use of technology in teaching and learning, we have various pieces of equipment for loan. We strongly recommend that you reserve the needed items ahead of time to assure availability.

Equipment can be loaned to faculty, students, and staff. Please remember to bring your Lehigh ID.
All equipment is circulated out of the Digital Media Studio, EWFM room 421 accessible via the east-west breezeway south of the main library entrance. Call 83057 for information or to reserve equipment.

Event Recording

LTS offers the following options for event recording:

Faculty Development

Faculty development is provided through Lehigh's Center for Innovation in Teaching and Learning (CITL). The CITL fosters excellence and innovation in teaching, learning, and research by providing faculty and students with development opportunities, teaching tools, course development opportunities, classroom and instructional support, and consultation services.

G Suite

Lehigh University is a Google for Education partner school. Using your Lehigh University computing account you can access the various G Suite apps such as Gmail, Google Calendar, Groups, Drive, Contacts, Sites, etc.

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